If you need it fast we can make it happen. We use UPS special handling services. In addition we offer both the USPS “If it Fits it Ships” and UPS 3-5 ground shipping programs. We can provide freight truck when needed. Items requiring crating for freight truck delivery will be assessed a crating charge.
Your satisfaction is important. Please contact us at 972-923-2201 or email us at [email protected] as soon as you are aware of a problem. We do not accept returns after 30 days. All refunds made for returned items will exclude original shipping charges. If the refund is needed due to an error on our part, return shipping cost if made by ground freight UPS. We will not accept returns sent COD’s. All returns are subject to a 20% restocking fee. Electrical items are not warranty or eligible for refund. Items that have been altered by mounting or other methods are not returnable. Original invoice must be included.
If an item arrived damaged please contact us immediately at 972-937-2201. We will work quickly to help replace the item if another is available.